Delete Your HomeWise Account

HomeWise users can permanently delete their account and associated HomeWise data.

Delete your account in the HomeWise app

If you still have access to the HomeWise app:

  1. Open HomeWise.

  2. Go to Settings.

  3. Scroll to the Legal & Privacy section.

  4. Select Delete Account.

  5. Follow the instructions to confirm deletion.

Request account deletion without the app

If you no longer have access to HomeWise, you may request deletion by emailing:

[email protected]

Your request must be sent from the email address associated with your HomeWise account so we can verify that you are authorized to request deletion.

Please include the words Delete My HomeWise Account in your message.

If we are unable to verify ownership of the account from the email address provided, we may contact you for additional verification before processing the request.

Important: Cancel Your Subscription Separately

Deleting your HomeWise account does not automatically cancel an active HomeWise subscription purchased through the Apple App Store or Google Play.

If you have a paid HomeWise subscription, cancel it through the same app store where you purchased it before deleting your account to prevent future renewal charges.

Apple: Manage or cancel your subscription through your Apple ID subscription settings.

Google Play: Manage or cancel your subscription through your Google Play subscription settings.

HomeWise does not directly control App Store or Google Play subscription billing.

What will be deleted

Deleting your HomeWise account permanently deletes the account and HomeWise data associated with it, including applicable:

  • Home and property information

  • Rooms and Home Systems information

  • Item records and notes

  • Service provider information

  • Uploaded photos

  • Household sharing and access records

If you are the owner of a shared home account, deleting your account will permanently delete the shared HomeWise data and remove access for all invited household members.

Deletion is permanent and cannot be undone.

Certain information may be retained when required for legal, security, fraud-prevention, accounting, or regulatory purposes, as described in our Privacy Policy.

For questions about account deletion, contact [email protected].

HomeWise

You know your home. HomeWise remembers the details. The digital home binder for your phone.

A product by Alavue

© 2026 Alavue. HomeWise is a product of Alavue. All rights reserved.